This paper describes (1) the telematics distraction/overload problem, (2) what distraction and overload are and how they differ, (3) the standards and guidelines that apply to the design and evaluation of driver interfaces/human-machine interfaces (HMI) for telematics (and their strengths and weaknesses), and (4) what standards and research are needed to support the development of driver interfaces. Most of the paper is a detailed discussion of evaluation standards, in particular SAE Recommended Practices J2364 (Task Time and Occlusion Tests) and J2365 (Task Time Estimation), ISO Standards 16673 (Occlusion Test) and 26022 (Lane-Change Test), and the AAM Driver Focus Guideline.

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